8 DECEMBER - JANUARYLori East is the Radiology Manager at Novant Health, bringing over 25 years of experience as a CT Technologist and a wealth of knowledge in computed tomography and radiologic technology. Since January 2023, she has led a skilled team dedicated to delivering high-quality imaging services, overseeing daily operations, quality assurance, safety, compliance, and budgeting. Lori is also hands-on with CT scans and interventional procedures while mentoring new technologists.Through this article, East highlights the importance of balancing technological advances with patient-centred care in radiology.Radiology has always been a cornerstone of modern healthcare, bridging technology with patient care in ways that transform diagnoses, treatment plans, and outcomes. Over the course of my 25-year journey in this field and in my current role as a radiology manager, I've witnessed remarkable advances and new challenges in the way we approach imaging. Today's radiology departments are not only tasked with interpreting images but also with enhancing the patient experience, optimising workflow, and adopting cutting-edge technologies.Adapting to technological advancesOne of the most exciting aspects of radiology is the continuous evolution of imaging technologies. Today's equipment has vastly improved, delivering higher-resolution images, faster processing times, and safer procedures, even for vulnerable patient populations. Artificial intelligence (AI) is another game-changer. AI-assisted diagnostics are now helping radiologists interpret complex scans with greater accuracy, allowing us to detect anomalies earlier and improve patient outcomes.However, adopting new technologies requires more than just updating equipment; it demands a shift in our culture and approach. Training radiology teams to work effectively with AI tools and staying current with advances is essential. Embracing technology also means working collaboratively across departments to streamline workflows, improve accuracy, and reduce turnaround times--all of which are critical in a high-stakes environment.Balancing Technology with Patient-Centred CareWhile technology is a powerful tool, radiology remains rooted in patient-centred care. Every scan and every EMBRACING INNOVATION AND PATIENT-CENTERED CAREBy Lori East, ARRT, RT R, CT. Manager of Radiology, Novant Health Clemmons Medical CenterIN MY OPINION
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